Privacy Policy

Personal information

We may collect personal information that you voluntarily provide to us when you book a tour, subscribe to our newsletter or contact us. This information may include:

• Name
• Email address
• Phone number
• Address
• Payment information
• Passport details
• Travel preferences

Non-personal information

We may also collect non-personal information that does not directly identify you when you interact with our website. This may include:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visit
• Referring site

We use the information we collect for various purposes, including:

• To process your bookings and manage your tours
• To communicate with you and respond to your inquiries
• To send you promotional and marketing materials, if you have opted in
• To improve our services and website
• To comply with legal obligations

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers and partners who assist in delivering our services (for example hotels and transport companies)
• Law enforcement agencies, if required by law
• Third parties with your consent or at your direction

We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. We use a variety of security technologies and procedures to help safeguard your information.

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request the deletion of your personal information, subject to certain exceptions
• Withdraw consent to the processing of your personal information

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Gosheni Safaris
Nairobi Road, Sakina kwa Idd (near Olasiva Garden), House No. 80
P.O. Box 7337, Arusha, Tanzania
Email: info@goshenisafaris.com